Frequently Asked Questions
Do You Accept Insurance?
Yes. We accept most commercial health insurance. During your initial visit, your benefits will be verified, and you will be given an estimate of any coinsurance or co-pays that are associated with the program.
In-Network Insurance Companies
- Blue Cross Blue Shield of New Mexico
- Western Sky Community Care
- Molina Healthcare
- First Health Network
- MHN a Health Net Company
If you don’t see your insurance listed here, please call and we can verify coverage.
I’m worried about confidentiality. What information gets shared?
Your privacy is a priority at Turning Point. All of your information, including your name/address info, medical, and therapeutic notes will be kept absolutely confidential unless we receive written permission from you to share with someone else (ie, your primary physician, an employer, another therapist, etc.
What is Detox?
What are the levels of care?
Residential Treatment involves staying overnight at a facility for an average of 28 days. The advantage of residential care is that all activities during the client’s stay are centered around getting clean and/or sober. These may include Detoxification Services, Group and Individual Therapy, 12-step meetings, Medical monitoring, and other programs. Also, for some clients, the isolation from old associations, combined with the inability to obtain alcohol or drugs while in treatment is a necessary requirement. The downside is cost (an average stay at a quality facility can range from $25,000 to $50,000 per month, or more.) Also, many facilities are in another city or state, which makes contact with family and keeping one’s employment difficult. It’s important to note that Residential Treatment, for some clients, is a necessary beginning to their recovery. From that point, they may transition to the IOP and Continuing Care programs to ensure lasting sobriety.
Inpatient Detox is recommended most often when the client has medical complications, has a history or risk of seizures, or lacks family support. During this process, the client will recuperate in a home-like setting, with 24/7 medical supervision. The client’s stay will range from 3 to 10 days, based on the level of severity of addiction, and other factors.
Outpatient Detox involves an initial visit at the Office by a Physician or Nurse Practitioner, to evaluate the client and initiate treatment and dispense medications. The initial visit is followed by a daily ‘check-in’ at the office, followed by recuperation at home, with a family member present. 75% of clients, on average, are appropriate candidates for this level of treatment.
Intensive Outpatient Program (IOP) includes many of the crucial elements of Residential treatment. If Detoxification Services are required, it can be done on an Inpatient, or (most likely) Outpatient basis. The Intensive Outpatient Program consists of Group therapy three days per week (usually in the evening, allowing the client to continue to work), as well as Individual Therapy once per week. Our program lasts 10 weeks, followed by a lower level of Continuing Care afterward. One key strength of IOP is that the Client develops strong relationships in accountability with other clients. This is a powerful and lasting tool for staying sober and isn’t available in Residential or Individual Treatment. Lastly, Family is encouraged to participate in the Client’s recovery, which offers healing for loved ones, as well as the client.
Individual Counseling involves weekly meetings with a Substance Abuse-trained Therapist. Individual Therapy can be instrumental in identifying the nature of addiction and working to overcome addictive behaviors. However, it falls short in effectiveness for recovery, due to the infrequency of visits, and lack of accountability and structure.
What are withdrawals like?
While most physical withdrawal symptoms last only a couple days to a week, mental issues arising from withdrawals can last up to a few months. These can include irritability, depression, sustained sleep issues, physical and tactile sensitivities, restlessness. These too will pass with time, and are greatly aided by an intensive recovery program. Turning Point also offers a variety of medication treatment to help manage these symptoms.
What are some of the challenges of recovery that I can expect?
Sometimes recovery can be uncomfortable, both physically and emotionally. Withdrawals can be uncomfortable, or maybe you have been treating chronic pain with opiates and still need to address the physical pain. Regrets, remorse, and uncomfortable emotional issues may arise. This is why we offer a variety of services to treat the mind and the body, including medical detox, medications to manage cravings and withdrawal symptoms, and group and individual therapy to help you address the physical, mental, and emotional components of recovery.
Another challenge of recovery is the potential need to change your personal life. Sometimes you need to cut people out of your life who are detrimental to your recovery. You may not have supportive families and friends, who do not understand why you need treatment or to change former behaviors. At Turning Point, we believe that a supportive community is vital to recovery. Recovery is not something you can do alone. We offer family therapy and access to recovery communities so that you can build that supportive community you will need to stay clean and sober.
Do I need to stop using completely, or can I just cutback?
This, of course, depends on you. While at Turning Point we encourage abstinence, we also understand that sometimes harm reduction can make a tremendous impact in a person addressing their concerns. It is important to look at the factors that you are concerned about, and why you are here looking at this site. If you feel like you’re life has become completely unmanageable and your health is compromised because of your substance use, you may need to stop using completely.
We offer a variety of therapeutic support and education to help you learn how to manage and/or stop your substance use, including medical treatment to deal with withdrawals and cravings.
Do I need the Intensive Outpatient Program (IOP) or can I just see a therapist?
While a therapist can be instrumental in recognizing patterns of behavior and learning new skills to manage or change them, they cannot provide the intensive care typically required for a successful recovery. Think about how often you spend thinking about or using drugs and alcohol. Successful recovery requires a commensurate level of treatment. An IOP provides the platform for a person seeking recovery to immerse themselves in the psycho-education, peer support, and the commitment and accountability necessary for successful recovery. In an IOP program, a full range of topics are systematically covered to address the nature of addiction, coping skills, triggers, family and social relations, and positive behaviors.
How do I get started?
How do I know if I’m addicted to drugs or alcohol?
Maybe you have tried to stop or cut back, and find you cannot. Obsessive thinking about the substance is another strong indicator; when you find yourself thinking constantly about how and when you’re going to get the substance, timing your life around the use, and lying or hiding your use from others. As the addiction takes over, a person begins neglecting their responsibilities such as work, school, and family, and avoiding social situations. An addicted person typically uses to deal with emotions and difficult or stressful life situations as a means to numb or avoid those feelings.
Although there is no definitive answer to this question, there are some important things to consider:
- Are friends and/or family members concerned about your drinking or using, telling you to stop or slow down?
- Have you been in trouble with the law as a result of your drinking or using?
- Have you ended up in the hospital or ER as a result of your drinking or using?
- Have family or friends given you an ultimatum or set boundaries around your drinking or using?
- Is it affecting your job (being late, not showing up, using on the job, etc.)
- Are you in financial distress due to your drinking or using?
- Have you tried to quit for any amount of time, but are unable to, or are afraid to?
- If you do try to quit, does your body goes through withdrawals (sweats, shaking, vomiting, loss of appetite, loss of sleep, too much sleep, diarrhea, etc.)?
- Do you find yourself isolating, avoiding people or activities you used to enjoy?
- Do you feel the need to lie about your use or hide it from people around you?
- Do you engage in risky or dangerous behaviors because of your use, including driving under the influence, going to work or school while intoxicated, or stealing?
How do I know if I need Detox?
How do I talk to my loved one about treatment if they don’t want it?
Addiction affects the whole family. Anyone that loves or lives with an alcoholic/addict has been affected, and often times they need to seek recovery themselves. At Turning Point, we work with family members of addicts and alcoholics to educate them on addiction, and the roles surrounding this disease. We help family members set boundaries, we guide them through the process of building and maintaining a healthy support network.
When does someone know they are ready for addiction treatment?
Many people do make the decision when a friend or loved one reaches out to them suggesting they may need help with their drug or alcohol use. Oftentimes a person feels ambivalent about wanting to change, or doesn’t know what their options are for change and recovery. The paradox of the addicted brain is that it will often only look to drugs or alcohol as the solution. But if you are thinking that you cannot continue, and recognizing that life is unmanageable, then you may be ready for treatment.
What if I relapse?
While it is not a guarantee that you will relapse, relapse is a part of addiction. At Turning Point we aim to significantly reduce the rates of relapse through comprehensive personal care. Our therapists and medical staff will provide the support and education you need to avoid and, if necessary, recover and return from relapse. The thing to remember is that relapse is not a sign of your weakness or moral failing. Addiction is a disease and relapse is part of that disease. It is not shameful or weak to ask for help again. In fact, it is the bravest thing you can do. You can then use your relapse as an educational experience, understanding more fully the conditions that led to the relapse and how you can avoid it in the future.
If I have a problem with drugs, can I still drink alcohol?
This again is a personal decision. But if you are thinking about or seeking treatment, it is recommended you not use any substance as an opportunity to allow your mind and body to heal, and to learn how to change behaviors and patterns. The concern with drinking is that it does affect your thinking and reasoning abilities, and makes you more susceptible to poor decision making including using drugs again.
What if I have a loved one who is addicted?
It is difficult to talk to a loved one about their addiction, but oftentimes it is best to be honest and straightforward with your concerns. Many stories of recovery begin with a caring person reaching out in concern. And while you can’t ‘make’ anyone get treatment if they don’t want it, it is important to look at how you’re handling it. The best thing to do in this case is to look at your own situation. Have you set boundaries to take care of yourself around their using? Are you being consistent with consequences around these boundaries? Do you have support? (family, al-anon/ nar-anon, therapist)
Anyone that loves or lives with an alcoholic/addict has been affected, and oftentimes they need to seek recovery themselves. At Turning Point, we work with family members of addicts and alcoholics to educate them on addiction, and the roles surrounding this disease. We help family members set boundaries, we guide them through the process of building and maintaining a healthy support network.
Please see our Addiction page for a more comprehensive definition of addiction.